Job Description

Fiber Characterization Technician

A Fiber Characterization (FC) Technician will be experienced in all aspects of fiber optic testing and network troubleshooting. Responsible for all aspects of the field-testing process under the direction of a Technical Lead. Provides continuous updates to the TL & Project Manager about milestones; arriving on site, completing work, departing a site, etc., plus progress on the overall project and information which needs to be relayed to the customer. An FC Technician will be personally responsible for maintaining his/her respective certifications and test tools.

Major Responsibilities / Duties

• Manage all Test Equipment which has been assigned to the project.
• Ensure that all assigned test equipment is current on calibration.
• Writing and presenting daily reports to the TL for customers' reference.
• Assigning specific tasks to subordinates (B-side technician) and monitoring their work ethics for efficiency, quality, and safety.
• Supervise all starts, breaks, and quitting time.
• Responsible for the accuracy in the test results of each technician by verifying data from opposite end before leaving the site.
• Must coordinate the timing and procedures of testing with B side.
• Perform testing within the customer's approved window.
• Responsible for the accuracy of all the final paperwork required and turned over to the customer in a timely manner.
• Completes quality assurance procedure and check the final reports for errors.
• Ensure the safety, quality, and efficiencies of our crew.
• Interfaces with customer contacts on projects and work orders.
• Provides technical support for customer contacts and Technicians on request.
• Attends project planning and progress meetings with or without the customer contacts assigned.
• Understands, adheres to, and promotes the Environmental, Health & Safety policies of Telecommunication standards.

Position Qualifications / Requirements

• Must possess a valid US Driver's License.
• High school or equivalent. Vocational/Technical Business School desired.
• Think critically and problem solve.
• Handle confidential/sensitive information with discretion.
• Good judgment.
• Organizational skills.
• Customer service skills.
• Must have color vision and good hearing.
• Proficient with Microsoft Office and Vendor Specific Software.
• Strong technical aptitude.
• Minimum of 2 years telecommunications training and/or experience.
• Must have demonstrated proficiency and profitability at Fiber Characterization Technician (A & B) sides.

Work Requirements

• Proficient use of all tools.
• Exfo OTDR, iOLM
• Power meter
• Fiber scope
• FastReporter
• Launch reels
• Fiber cleaning tools
• Use of Microsoft Office.
• General testing knowledge required. (Ex. Fibers, COWAN, BTAS, etc.)
• Good understanding of Exfo OTDR use A & B sides
• Good understanding of Chromatic Dispersion, Polarization Mode Dispersion, and ORL.
• EXFO Platforms FTB-200, FTB-1, FTB-4, FTB-500 (or later chassis)
• USB flash drive
• Fiber cleaning system (e.g., wet clean, Cletop, one-click, etc.)
• Must be able to adhere to a strict schedule and timelines.
• Must be able to interface and communicate directly with the local customer to ensure site access.
• Prolonged standing/sitting
• Climbing of stairs, ladders.
• Carrying of loads up and down stairs.
• Reaching and/or grasping.
• Stopping, walking, kneeling, bending, crawling, and crouching.
• Carrying, pushing and/or pulling.
• Finger and wrist dexterity and hand/eye coordination.
• Exposure to mechanical, electrical, and/or other hazards.

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